We offer a 30-day return policy, meaning you have 30 days from receiving your item to return it.
Should you wish to return your item we kindly ask that you follow the below steps:
❄Email firstname.lastname@example.org with your purchase order number and reason for return.
❄Package your items up. All items must be returned in the same condition that you received it, unused and in original packaging.
❄Once received our team will work to process your return and action a refund or exchange. Please allow up to 14 days for your return to be processed.
If an item is returned to us damaged, used or in an unsuitable condition we reserve the right to refuse refund and we may have to send this back to you (and ask you to cover the additional delivery costs). All items are inspected upon return, in order to receive a refund we ask that all returns must be in the same condition that you receive it unused and in it's original packaging.
We do not accept returns for unwanted items after the relevant returns period has passed, if you attempt to make a return we may have to send this back to the original delivery address and ask you to cover the additional delivery costs.
*Please note shipping fees for returns are payable by the customer